Effective Date: 8 June 2024
The VA Mastery (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thevamastery.com, use our services, or interact with us. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, billing information, and other contact details when you:
- Sign up for our newsletter
- Purchase our products or services
- Contact us for support or inquiries
- Participate in surveys or promotions
1.2 Non-Personal Information: We may collect non-personal information about you automatically when you visit our website, including but not limited to your IP address, browser type, device type, operating system, and browsing behaviour.
2. How We Use Your Information
2.1 Personal Information: We may use your personal information to:
- Provide and manage our services
- Process transactions and send related information
- Communicate with you about updates, promotions, and news
- Respond to your inquiries and provide customer support
- Improve our website, products, and services
- Conduct research and analysis
2.2 Non-Personal Information: We may use non-personal information to:
- Analyse website usage and trends
- Improve our website and services
- Customise your experience on our website
3. Disclosure of Your Information
We may share your information with third parties in the following circumstances:
3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting services, and customer support.
3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.3 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
3.4 Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
4. International Data Transfers
As we operate internationally, your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to other countries as described in this Privacy Policy.
5. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
6.1 Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccurate or incomplete information.
6.2 Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
6.3 Deletion: You may request the deletion of your personal information, subject to certain exceptions required by law.
6.4 Objection and Restriction: You may object to the processing of your personal information or request restrictions on its processing under certain circumstances.
6.5 Withdraw Consent: If you have provided consent for the processing of your personal information, you may withdraw your consent at any time.
To exercise these rights, please contact us at [Your Contact Email].
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the effective date. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The VA Mastery
PO Box 1642
Victor Harbor, South Australia, 5211
Australia
mentor@thevamastery.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting The VA Mastery with your personal information.